Privacy Policy

Introduction Horde Games, referred to as “Horde Games,” “we,” or “us,” values your privacy and is committed to safeguarding it. This Privacy Policy explains the types of data we collect, how it is used, and the measures taken to protect it. As a “Data Controller,” Horde Games is responsible for determining how we process and handle your personal data. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Data You Provide Us

• Mobile Number: Used for registration and account management.
• Name: For personalization and account identification.
• Messages and Support Requests: Includes chat logs or details you provide through support emails.

Data We Collect Automatically

• Location Data: To enable location-based app features (City, State, or Country level only).
• Device Information: Such as device name, operating system, IP address, unique identifiers (e.g., device ID, advertising ID, MAC address).
• Diagnostics and Crash Logs: For improving performance (e.g., loading times, battery usage, latency).
• Gameplay Data: Includes account progress, in-app interactions, and achievements.

Data We Collect From Our Partners

• Information received if you link third-party tools (e.g., Facebook, Google) with Horde Games.
• Data related to payments processed through our integrated payment gateway.
• Analytics and advertising data from our partners for better service delivery.

2. Why We Collect Your Data

We collect your personal and non-personal data to:

• Enable app functionality, registration, and account management.
• Facilitate secure one-time payment processing for access to games.
• Improve and personalize user experience.
• Facilitate social features and communication between players.
• Respond to player queries and provide technical support.
• Ensure app security, monitor for fraud, and enforce acceptable usage policies.
• Show personalized advertisements within the app and on third-party platforms.

3. Payment Processing

Horde Games charges a one-time fee to access each game. Payments are processed securely through an integrated payment gateway. By purchasing access, you agree to these terms, including that no refunds will be provided under any circumstances.

4. How We Share Your Data

Your data may be accessed by:

• Other Players: Certain gameplay features may allow other users to view your profile data or in-app activities.
• Trusted Partners: For services like hosting, analytics, advertising, and player support, who process your data only under our instructions.
• Public Authorities: When required by law or to protect our players and services.
• Advertising and Social Media Partners: For personalized advertising and social features, which are subject to their respective privacy policies.

5. International Data Transfers

Our Service is global by nature, and your data may be transferred to and stored in countries other than your own. These countries may have different data protection laws. We ensure that adequate safeguards, such as contractual clauses and legal agreements, are in place to protect your data in accordance with this Privacy Policy.

6. Cookies and Similar Technologies

Like most online services, we and our partners use cookies and similar technologies to provide and personalize the Service, analyze usage, target advertisements, and prevent fraud. You can disable cookies in your browser settings; however, some parts of the Service may not function properly if cookies are disabled.

7. Data Retention

We retain your data for as long as your account is active or as necessary to provide the Service. Periodically, we may de-identify unused game accounts and remove unnecessary data. If you request the removal of your data, we will securely delete it, except as required for legal or legitimate business interests, such as dispute resolution or compliance with legal obligations. In some cases, we may anonymize your data for analytical purposes.

8. Location Data

Geolocation information (City, State, or Country level only) is collected to personalize in-game offers and advertisements. This data may be shared with service providers for aggregated analysis. We do not collect or process precise geolocation data.

9. Security of Your Data

We continuously develop and implement administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, misuse, or alteration.

10. Links to Non-Horde Games Websites

Horde Games may include links to third-party websites or services. These websites operate under their own privacy policies. We recommend reviewing their policies before using their services, as Horde Games is not responsible for their privacy practices or content.

11. Your Rights and Options

You have the following rights regarding your data:

• Access Your Data: Request details about the personal data we hold about you.
• Correct Inaccurate Data: Inform us if any of the data we hold is incorrect, and we will update it.
• Delete Your Data: Request data deletion, and we will securely remove it, except for data required for legal or legitimate purposes.
• Deactivate Your Account: Contact us to deactivate your account. Note that doing so will erase your in-game progress and unspent virtual items, which may not be restorable in the future.
• Opt Out of Targeted Ads: Adjust your device’s privacy settings by selecting “limit ad tracking” (iOS) or “opt out of interest-based ads” (Android).

For any of these requests, contact us at [email protected] . We may ask for proof of identity to process your request.

12. Legal Uses

We may process your data as required by applicable laws. For example, in the European Union, this may include providing VAT invoices where legally necessary.

13. Age Limits

Horde Games does not knowingly collect or target personal data or interest-based advertisements at children. If personal data of children is collected, we will seek parental consent where required by law.

14. Grievance Redressal Mechanism

For complaints, requests, or concerns regarding the processing of your information or breach of terms, please contact our designated grievance redressal officer via:
Email: [email protected]

15. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Any significant updates will be communicated through the app. Continued use of Horde Games after these changes constitutes acceptance of the revised policy.